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Libro Credit Union Review

Southwestern Ontario's largest credit union focused on community prosperity and member well-being.

9.1
Visit Libro Website

About Libro Credit Union

Libro Credit Union is Southwestern Ontario's largest credit union with a rich history dating back to 1951. Operating as a member-owned financial cooperative, Libro serves over 110,000 members (called "Owners") through more than 30 locations across Southwestern Ontario. What sets Libro apart is its commitment to growing prosperity in the region by investing in people, businesses, and communities.

With assets exceeding $5 billion, Libro combines the personal service of a community financial institution with the sophistication and product range of larger banks. Their "Prosperity Advisors" take a holistic approach to financial planning, focusing on helping members achieve their life goals rather than simply selling products.

The Libro Difference

Libro's business model is built on four key pillars that differentiate it from traditional banks:

  1. Ownership Structure: As a member, you're an Owner with voting rights and a say in how the credit union operates.
  2. Prosperity Focus: Their mission goes beyond financial services to growing prosperity in Southwestern Ontario.
  3. Community Investment: Libro reinvests 100% of profits back into the credit union and local communities.
  4. Holistic Coaching: Their approach to financial advice considers your complete financial picture and life goals.

Key Features and Benefits

Digital Banking Experience

Libro has invested significantly in its digital banking capabilities:

  • Online Banking: Secure platform for managing accounts, transferring funds, and paying bills
  • Mobile App: Well-designed app for iOS and Android with high user ratings
  • Mobile Deposit: Deposit cheques using your smartphone camera
  • Interac e-Transfer®: Send and receive money quickly and securely
  • Digital Financial Tools: Budgeting and goal-setting features
  • Apple Pay and Google Pay: Support for digital wallet solutions

Community Impact

Libro's commitment to growing prosperity in Southwestern Ontario is demonstrated through several initiatives:

  • Prosperity Fund: Annual grants to organizations that support regional economic development
  • Community Builder Program: Staff volunteer time for community projects
  • Libro Prosperity Hub: Resources and networking for local entrepreneurs
  • Financial Literacy Education: Workshops and resources for schools and community groups
  • Local Economic Development: Strategic partnerships to strengthen regional economies

Pros and Cons

Pros

  • Member-owned with voting rights and profit sharing
  • Strong community focus and local investment
  • Holistic financial coaching approach
  • Competitive rates on loans and deposits
  • Comprehensive digital banking offerings
  • Access to THE EXCHANGE® Network ATMs

Cons

  • Limited presence outside Southwestern Ontario
  • Fewer branches than major banks
  • Some accounts have minimum balance requirements to avoid fees
  • Limited international banking services
  • Fewer specialized investment products than larger institutions

Final Verdict

Libro Credit Union stands out as an excellent banking option for residents of Southwestern Ontario who value community impact, personalized service, and competitive financial products. Their ownership model provides tangible benefits through profit sharing and voting rights, while their commitment to regional prosperity adds an extra dimension to the banking relationship that most traditional banks can't match.

While Libro's geographic focus may limit its appeal for those outside Southwestern Ontario or those who travel frequently, its digital banking capabilities and access to THE EXCHANGE® Network help mitigate these limitations. For businesses, particularly small businesses and farms in the region, Libro's specialized knowledge of the local economy and personalized approach can be especially valuable.

Overall, Libro Credit Union earns our recommendation for Southwestern Ontario residents seeking a financial institution that combines competitive products with a genuine commitment to community well-being and member prosperity.

Quick Facts

Founded: 1951 (has grown through multiple mergers)

Headquarters: London, Ontario

Assets: Over $5 billion

Members: More than 110,000 "Owners"

Branches: 30+ locations across Southwestern Ontario

Online Banking: Yes (web and mobile apps)

ATM Network: Access to THE EXCHANGE® Network

B Corp Certified: Yes (first Canadian credit union to achieve this)

Unique Programs

Prosperity Partners

Strategic partnerships to address systemic challenges in Southwestern Ontario's economy.

Be a Libro Owner

Membership comes with ownership benefits including profit sharing and voting rights.

Youth Financial Literacy

Educational programs to build financial capability in young people.

Social Impact

B Corp Certification: Libro meets rigorous standards of social and environmental performance, transparency, and accountability.

Community Investment: Libro invests 100% of profits either back into the credit union or into local communities.

Local Focus: All decisions are made locally with a focus on building prosperity in Southwestern Ontario.