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Servus Credit Union Review

Feel good about your money with a credit union that puts members first.

9.2
Visit Servus Website

About Servus Credit Union

Servus Credit Union is one of Alberta's largest financial institutions and credit unions. As a member-owned cooperative, Servus is committed to providing personalized financial services and helping members build financial well-being. The credit union offers a comprehensive range of banking services for individuals, businesses, and organizations throughout Alberta.

What distinguishes Servus is its focus on member prosperity and its commitment to sharing profits with members through its Profit Share® program, which includes cash rewards, dividends, and patronage payments. With a strong community presence and a dedication to financial education, Servus helps Albertans achieve their financial goals while contributing to local prosperity.

Key Features and Benefits

Digital Banking Experience

Servus recently launched a new digital banking experience with enhanced features:

  • Updated Mobile App: Modern interface with improved functionality
  • New Online Banking Platform: Enhanced user experience and security
  • Digital Features: Mobile check deposit, e-Transfers, bill payments, and more
  • Financial Tools: Budgeting tools and financial insights
  • Security Features: Advanced authentication and fraud protection

Profit Share® Program

A standout feature of Servus is its profit-sharing model:

  • Annual Distributions: Members receive a share of profits each year
  • Three Types of Payments: Cash rewards, dividend payments, and patronage payments
  • Shared Success: The more members do with Servus, the more they can earn
  • Meaningful Returns: Members can receive hundreds or thousands of dollars annually

Community Impact

Servus demonstrates its commitment to community through various initiatives:

  • Community Engagement: Supporting local initiatives and organizations
  • Partnership Funding: Financial support for community projects
  • Financial Education: Programs to improve financial literacy
  • Indigenous Acknowledgment: Recognition and support for Indigenous communities

Pros and Cons

Pros

  • Generous profit-sharing through Profit Share® program
  • The Big Share® contest with a $1 million prize
  • Comprehensive personal and business banking services
  • New digital banking platform with enhanced features
  • First Home Savings Account for first-time homebuyers

Cons

  • Limited geographic presence (Alberta only)
  • Some account packages have higher monthly fees
  • Fewer branches compared to major national banks
  • Limited international banking capabilities

Final Verdict

Servus Credit Union stands out as an excellent choice for Albertans seeking a financial institution that prioritizes member benefits and community growth. The Profit Share® program provides tangible returns to members, while the annual Big Share® contest adds an exciting incentive to save.

With a strong focus on personalized service, a newly enhanced digital banking platform, and a comprehensive suite of financial products, Servus offers a compelling alternative to traditional banks. While its geographic limitations may be a drawback for some, those living in Alberta will find Servus to be a member-focused institution dedicated to helping them "feel good about their money."

Quick Facts

Founded: 2008 (through merger of three credit unions)

Headquarters: Edmonton, Alberta

Assets: Over $17 billion

Members: Over 380,000

Branches: 100+ locations across Alberta

Online Banking: Yes (newly updated platform)

Mobile App: Yes (iOS and Android)

ATM Network: Access to THE EXCHANGE® Network

Current Offers

The Big Share® Contest

One member will win $1 million just by saving money with Servus.

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First Home Savings Account

The new FHSA lets first-time homebuyers save while getting multiple tax benefits.

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Servus World Elite® Mastercard®

Earn 2% back in unlimited Circle Rewards® on this premium credit card.

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